Dacfon Q is a fully managed Virtual Queuing and Paging platform that has the smallest possible footprint to your business.
Here's how it works.
Install the Dacfon Tag in a place that is easy for your clients to reach, a door frame, stuck to a window or on a reception desk.
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Scanning the Dacfon Tag lets your clients join your virtual queue without having to download an app.
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Monitor and manage your virtual queue in real time and invite your clients as soon as you are ready to see them.
LEARN MOREDacfon Tags are rugged and extremely secure electronic devices that display a QR code which changes every few minutes.
On top of that, highly secure encryption techniques ensure that only legitimate visitors can join your virtual queue. No time-wasters allow you to focus on what matters the most - your clients.
Battery power means that Tags can be installed behind a window, on a reception desk or mounted to a door frame or on a wall in minutes without any wiring. The pre-installed battery that you'll never have to replace will last the life of the tag, or roughly 10 years.
Without installing any apps, when your client scans the Dacfon Tag using their mobile device's camera they're immediately presented with your site's branded page which tells them how many people are in the queue in front of them.
Since your clients no longer have to physically wait in line, they're free to wait in their cars or attend to some other business. They can still monitor their position in the queue, which gets updated in real time.
If they can't get back to you in time, they have an option to either move back down the queue or cancel their reservation.
We understand that every business has their own unique way of providing the service that their clients grow to love and expect. That's why Dacfon Q management platform adapts to your exact business needs.
With an extremely intuitive and straightforward dashboard that runs on any desktop or mobile device, your team will be up and running in no time. Each new client that joins the queue is visible and actionable immediately.
Invite one at a time, or as many as you're ready to serve, keeping the ones still waiting updated effortlessly.
We grow together with your needs. Pay only for what you need by choosing a plan that is most tailored to you.
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Absolutely! The management platform allows you to customise all aspects of your queue, including the fields that your clients will have to fill in before joining, such as name, size of their party, address, patient ID, etc.
Yes. Although individuals will not be able to join the queue themselves, they can be added through the management dashboard manually. Once they're invited to come forward, we will notify them through a text message, letting them know it's their turn.
No, since the queue is entirely virtual you are free to accept as many reservations as you'd like. At the end of a working day, or if you're no longer able to receive anymore visitors, you can prevent new clients from joining, or cancel existing reservations with a flick of a switch.
The battery inside of a Dacfon Tag lasts up to 10 years, meaning once it's setup – you can safely forget about it. When the battery is low, we'll replace your tag free of charge.
Get in touch to explore how our innovations can help your business.
